Don’t Add Too Much Value
From time to time, anyone who has spent years developing their instincts, experience and skills… needs a reminder like this: Don’t add too much value! This is a concept popularized by my friend, [...]
Lessons About Everything from a Hostage Negotiator
I’ve been reading Never Split the Difference, a fantastic book by Chris Voss, a top FBI hostage negotiator. It is filled with valuable insights that stretch far beyond the realm of negotiations. [...]
Are You a Prisoner of Your Own Beliefs?
Do you have beliefs that are so ingrained that you don't even question them… and thus they lead to behaviors and choices that are not in your best interest?
Should a Bike Tour Company Hire a Guide Who Has Never Ridden a Bike?
Last week, we took a fabulous bike tour from the southern end of Manhattan up through Poughkeepsie and Hudson to Albany, New York.
The Most Important Thing to Understand About Changing Other People’s Minds
Lately, a lot of people have been asking, “How do I change someone’s mind?” This question is often followed by an explanation that they are worried about someone else’s misjudgment or that they [...]
The Cascading Benefits of Bringing Positive Energy with You
We recently participated in a celebration of life for a close friend who had passed away. As I and other participants reflected on our departed friend’s impact on our lives, the primary theme [...]