From time to time, anyone who has spent years developing their instincts, experience and skills… needs a reminder like this: Don’t add too much value! This is a concept popularized by my friend, [...]

My colleague Vanessa Patrick caught my attention the other day when she wrote about James Carse’s 1986 book “Finite and Infinite Games: A Vision of Life as Play and Possibility.” The [...]

I’ve been reading Never Split the Difference, a fantastic book by Chris Voss, a top FBI hostage negotiator. It is filled with valuable insights that stretch far beyond the realm of negotiations. [...]

Consensus feels good. It brings people together, saves time, minimizes emotional outbursts, and makes us feel as though we are moving in the right direction. But when consensus comes too quickly, [...]

In my consulting work, I’ve discovered a fascinating pattern: the most significant obstacles to a company’s success often lie in undisclosed information scattered across teams. This [...]

20 years ago, my husband and I took our two young daughters on an epic 4,500-mile trip from Atlanta to Anchorage, Alaska.

We were kiteboarding last weekend off Sullivan's Island, near Charleston. The wind was blowing hard, over 20 mph, and I was having a great time.

I had the enormous good fortune to not just attend an enlightening workshop delivered by retired Ford CEO, Alan Mulally, but to also spend time talking with him and gaining a deeper understanding [...]

“We will completely transform the way we {insert sweeping phrase that describes a huge part of your business},”

Back in 1991, when James Cameron’s Terminator 2: Judgment Day was released, the word “morph” wasn’t in the public vernacular. We used words like “change” and “alter”. In the movie, a hospital’s [...]