You’ve seen it, but chances are, you couldn’t stop it from happening. At a team meeting, a problem is raised, and the boss—trying to be helpful, or trying to be the hero, or simply because he [...]

Did you know that many “walk” buttons at intersections actually do nothing? Not because they’re broken, but because they were deliberately deactivated when computer-controlled traffic signals [...]

When someone says to me, “We’ve tried everything,” my first impulse is to test the validity of that statement, because experience has proven it is almost never true. A more accurate version of [...]

Every one of us knows well the constant tug-of-war between long and short-term thinking. You want to lose weight, but you also deeply desire that double chocolate cake. You want to put a new roof [...]

I’ve been astounded by the degree and speed of innovation and change these last few weeks. Things that in normal times would have taken months or years to do have been accomplished in days, [...]

Billions of us worldwide are altering our behaviors during the covid 19 crisis, so that as many people as possible remain safe. When faced with a tough situation—even something big, like the [...]

What does a 110-year-old company do to increase the rate of innovation from less than one new business per year to 50?  The answer, says David Lee, Vice President of Innovation and New Ventures [...]

Business ecosystems have existed since the beginning of humankind. These communities of customers, partners, suppliers, content providers, investors, and others who interact with each other are a [...]

Values are only useful if they make a difference in the actions you take and the decisions you make.  So when leaders and organizations talk about core values, the true test of each one [...]

According to psychologists, humans are hardwired to dislike uncertainty; it’s in our DNA. In a recent study, researchers discovered that uncertainty is more stressful to people than knowing that [...]