Unshackle Your Team’s Creativity
Have you ever wished for more input, insights, and ideas from the employees on your team? Especially when our businesses are not performing as well as we’d like, we really need our teammates’ [...]
Think Like an Explorer
When I was sixteen, I went on a 2-week horseback trip in the Bighorn mountains of Wyoming. Each morning, we were given the coordinates of the location where we would camp that night, then turned [...]
Is Your Corporate Culture Killing Innovation and Speed?
In the past few years, Cisco, Coca-Cola, GE, IBM, MasterCard and other large companies have begun to launch “internal startups”—teams of employees who are sheltered from corporate rules and [...]
How to Learn More About Your Customers
When you want to gain insight into emerging customer needs and behaviors, the first solution you might think of is market research. But research can be costly, and it can take weeks to implement [...]
Expect friction, pick customers wisely and recognize small wins on the road to new capabilities
When I first tried kite boarding in January, I wasn’t a particularly fast learner. My enthusiasm and persistence, however, were off the charts. Wild crashes and being dragged through the water, [...]
