Growth has always been fundamental to business success, but it’s never been more critical than it is now. Rapid changes in technology, shifting customer expectations, disruptive business models [...]
No matter what business you’re in, and whether the business outlook is bleak or robust, one thing is certain: the success or failure of your strategy hinges on what your competitors choose to [...]
To be able to respond quickly and intelligently to the fast pace of change in the world, we need all levels and functions in our businesses to be creative and responsive. We need speed. Do you [...]
Have you ever wished for more input, insights, and ideas from the employees on your team? Especially when our businesses are not performing as well as we’d like, we really need our teammates’ [...]
When I was sixteen, I went on a 2-week horseback trip in the Bighorn mountains of Wyoming. Each morning, we were given the coordinates of the location where we would camp that night, then turned [...]
In the past few years, Cisco, Coca-Cola, GE, IBM, MasterCard and other large companies have begun to launch “internal startups”—teams of employees who are sheltered from corporate rules and [...]
When you deal with the same types of customers, buying the same products and using them the same way, every day, it’s easy to be lulled into a smug confidence that you know everything you [...]
When you want to gain insight into emerging customer needs and behaviors, the first solution you might think of is market research. But research can be costly, and it can take weeks to implement [...]
Are you struggling to make your company more agile? In my work with organizations in virtually every industry, I find that business agility – the ability to spot and capitalize on new [...]