Articles

Have you ever wished for more input, insights, and ideas from the employees on your team? Especially when our businesses are not performing as well as we’d like, we really need our teammates’ [...]

Have you ever invested great time and expense in developing and launching a new product or service, only to see revenues fall far short of expectations? We think we’re delivering exactly what the [...]

In the past few years, Cisco, Coca-Cola, GE, IBM, MasterCard and other large companies have begun to launch “internal startups”—teams of employees who are sheltered from corporate rules and [...]

When you deal with the same types of customers, buying the same products and using them the same way, every day, it’s easy to be lulled into a smug confidence that you know everything you [...]

One Monday in 2013, my husband and I spent the night in our car. Shortly after midnight, on our way home from playing hockey (this is a new sport for us, and great fun), we were amazed to [...]

Are you struggling to make your company more agile? In my work with organizations in virtually every industry, I find that business agility – the ability to spot and capitalize on new [...]

News came out this week that VW engineered its software to evade emissions tests. The vehicle can detect when it’s being tested, to reduce emissions to allowable levels. As soon as the test [...]

I recently met with the leaders of a highly successful company. Sales growth, which had been strong for years, was headed into negative territory. They were desperate to find the next “big idea” [...]

Years ago, my father had a heart attack. Worried that our big, protective dog wouldn’t let the ambulance team into the house, he lay in bed and waited for my mom to return from running errands, [...]

Not long ago, I stood on a pier near Cape Canaveral, Florida and watched a SpaceX rocket launch. People were wearing SpaceX t-shirts and talking excitedly. SpaceX has brought the thrill back into [...]